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Terms of Service

Salon Courtesy:

We want you and others to enjoy your experience at Hannick Hair Studio, therefore we ask you to refrain from using your mobile phone on speaker phone while in the salon. Children must be accompanied by an adult at all times and be well behaved in respect to other client's relaxation. Also please be aware that harmful/corrosive chemicals are being used within the salon area and clients are responsible for their child's safety at all times. We would appreciate children not running or playing on or with the salon equipment.

Making an Appointment:

We recommend for your first visit that you book at least 2-4 weeks in advance to guarantee your preferred choice of hair service, stylist, date and time. We suggest that you book your next appointment on departure. Please be sure to enter the appointment date and time into your diary or mobile phone. A text/email reminder service is available for clients that book an appointment through our salon appointment system.

Keep up-to-date:

Provide us with your current phone number, address and email address.

Arrivals:

Please arrive before your appointment time as you may be required to complete a consultation form. Late arrival may limit your appointment time. In unusual circumstances, we may need to cancel your booking and where possible we will try to contact you by telephone/text/email. Please make sure your contact details are kept up to date.
 

Payment:

Please check with your stylist about payment methods.

Cancellation policy:

Please give us as much notice as possible if you need to change or cancel your appointments as we require at least 24hrs notice.

Your health:

Clients that may have health issues e.g. blood pressure, circulation, skin problems, pregnant, recently under gone an operation or on any medication/have any other health worries, we advise you to check with your GP before booking a service. If you do book a service please bring this to the attention of your stylist.

Products:

Products that are recommended by your stylist are highly concentrated, so very little is needed to obtain maximum results. If you have any allergies prior to your appointment please inform us immediately. Please follow the advice of our professionals on how to use the product(s). If you have any questions please call us and we will be happy to answer them or go over product usage again. Our services, prices, products and information may be subject to revision without notice, if we feel that the change is appropriate.

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